FAQ

FAQ

Frequency Asked Question

An Oud is a traditional Middle Eastern string instrument with a pear-shaped body and a fretted neck. It is similar to a lute but typically has a rounded back and a slightly smaller body. Unlike the guitar, which has a flat back, the Oud’s design helps produce a distinctive, resonant sound that is a hallmark of Middle Eastern music.

We offer a variety of Oud instruments, including classical Ouds, Turkish Ouds, Arabic Ouds, and more. Each type has unique characteristics in terms of size, tone, and tuning. Our selection also includes both professional and beginner models to suit different skill levels and preferences.

When choosing an Oud, consider factors such as your musical style, experience level, and budget. For beginners, a more affordable model with simpler features might be suitable, while advanced players might prefer higher-end instruments with intricate craftsmanship and superior tone. Feel free to reach out to us for personalized recommendations based on your needs.

An Oud bag should provide adequate protection and convenience for transporting your instrument. Look for features such as padding for shock absorption, durable materials, and secure closures. We offer a range of Oud bags designed to fit various Oud sizes and styles, ensuring your instrument stays safe and secure.

Proper care for your Oud involves regular tuning, cleaning, and storage. Avoid exposing your Oud to extreme temperatures or humidity, and clean it with a soft, dry cloth. For your Oud bag, ensure it is kept clean and dry, and check for any signs of wear or damage that might need repair. Regular maintenance will help prolong the life of both your instrument and its bag.

We offer various shipping options to accommodate your needs, including standard, expedited, and international shipping. Orders are typically processed within 1-2 business days, and delivery times vary depending on your location and chosen shipping method. You will receive a tracking number once your order has shipped, so you can monitor its progress.

Yes, we do offer international shipping. Shipping costs and delivery times will vary based on the destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer. For detailed information on international shipping rates and times, please contact our customer service team.

We accept returns within 30 days of delivery for items that are in their original condition and packaging. To initiate a return, please contact our customer service team for a return authorization. Please note that certain items, such as custom-made Ouds or used instruments, may not be eligible for return. Refunds will be processed once the returned item is received and inspected.

Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can also log into your account on our website to view your order status and tracking information. If you have any issues with tracking your order, our customer service team is here to assist you.

If your Oud or bag arrives damaged, please contact us immediately upon receipt. Provide photos of the damage and your order number to our customer service team so we can assist you promptly. We will work with you to resolve the issue, which may include a replacement or refund, depending on the situation and availability of the item.

Premium Oud Instruments & Accessories

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Emphasizes the high-quality and superior craftsmanship of the products offered.

Guaranted Quality

  • "Our premium Oud accessories, including bags and maintenance tools, are designed to enhance and protect your instrument, ensuring a long-lasting performance."
  • "From professional-grade Ouds to high-quality accessories, our collection is curated to meet the needs of discerning musicians."

Expertly Crafted Ouds – From Our Hands to Yours

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Every Oud we offer is meticulously handcrafted by skilled artisans, blending traditional techniques with modern innovation to create instruments of remarkable beauty and sound

Experienced Hands

  • Our commitment to quality ensures that each Oud delivers a rich, resonant tone, making it an invaluable addition to your musical journey.
  • With a focus on craftsmanship and detail, our Ouds are designed to inspire and elevate your music, providing a superior playing experience

Fast, Reliable Shipping & Hassle-Free Returns

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Enjoy prompt and dependable shipping on all orders, with options to suit your needs, so you can start playing your new Oud without delay.

No Hassle

Our hassle-free return policy means you can shop with confidence, knowing that if something isn’t quite right, we’re here to make it right

From the moment you place your order to the delivery at your doorstep, we’re dedicated to providing a seamless and satisfying shopping experience

Why Choose Cairooud?!

  • Unmatched Quality and Craftsmanship:

    • Our Ouds are crafted with meticulous attention to detail by skilled artisans, ensuring each instrument delivers exceptional sound and durability. Whether you’re a beginner or a seasoned musician, you’ll find our instruments meet the highest standards of quality.
  • Expert Guidance and Support:

    • We understand that selecting the right Oud can be a daunting task. Our knowledgeable team is here to provide expert advice and personalized recommendations to help you find the perfect instrument to suit your needs and preferences.
  • Wide Selection of Premium Products:

    • From hand-crafted Ouds to top-quality accessories and protective bags, our extensive selection caters to every musical style and budget. We offer a range of options to ensure you get exactly what you’re looking for.
  • Fast and Reliable Shipping:

    • Enjoy prompt processing and delivery of your order with our reliable shipping options. We prioritize getting your Oud to you as quickly as possible, so you can start making music without delay.
  • Hassle-Free Returns and Customer Satisfaction:

    • Your satisfaction is our top priority. If you’re not completely happy with your purchase, our straightforward return policy makes it easy to return or exchange items. We’re committed to ensuring you have a seamless shopping experience.
  • Commitment to Authenticity:

    • We pride ourselves on offering genuine, high-quality Ouds and accessories. Each product in our inventory is carefully selected to ensure it meets our standards of authenticity and excellence.
  • Passion for Music:

    • Our love for music drives everything we do. We’re dedicated to supporting musicians by providing instruments and accessories that enhance their playing experience and inspire creativity.

Cairo Oud is an international music gate that opens its doors to oud lovers  and

oriental music professionals and beginners,Under the supervision of Artist Amr Fawzy

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